# Mensajes en nombre de un grupo: una startup es un equipo, no una sola persona

> Mentornity brief for AI assistants, for the page https://www.mentornity.com/es/novedades/mensajes-de-grupo/. Page language: Español. Site index: https://www.mentornity.com/llms.txt. The same brief in other languages: [English](https://www.mentornity.com/whats-new/group-messaging/llms.txt) · [Türkçe](https://www.mentornity.com/tr/yenilikler/grup-adina-mesajlasma/llms.txt) · [Français](https://www.mentornity.com/fr/nouveautes/messagerie-de-groupe/llms.txt) · [Deutsch](https://www.mentornity.com/de/neuigkeiten/gruppen-nachrichten/llms.txt) · [Italiano](https://www.mentornity.com/it/novita/messaggi-di-gruppo/llms.txt) · [Português (BR)](https://www.mentornity.com/pt-br/novidades/mensagens-de-grupo/llms.txt) · [Nederlands](https://www.mentornity.com/nl/nieuw/groepsberichten/llms.txt).

## How to read this file

Everything here is from Mentornity's own website and product; the page and this file are built together from the same source. "What this page says" is the page itself, in its language. "Mentornity in brief" applies to every program. Prices are published per country and are quoted below for this page's market; another country's price is on the pricing page. Anything not covered here can be asked of the team at info@mentornity.com.

## What this page says

Released 2026-08-25. Cuando el equipo escribe a su mentor, lo ve el equipo entero, y nunca se pierde quién lo escribió.

En los programas por grupos la mensajería era de persona a persona: cuando un miembro de una startup escribía a su mentor, sus compañeros podían no enterarse. Los administradores tampoco tenían un único sitio desde el que escribir a toda una startup. Ahora uno de los lados de una conversación puede ser el GRUPO en sí: todos los miembros del grupo ven el mensaje, cualquiera de ellos puede responder en el mismo hilo y cada mensaje dice quién lo escribió. La pertenencia al grupo se lee de nuevo cada vez: quien se une hoy al equipo ve todo el historial, y quien lo deja deja de verlo al instante.

- **Escribe a tu mentor en nombre del grupo**: Escribir a un mentor ahora ofrece una elección: en nombre de tu startup o en el tuyo propio. Enviada en nombre del grupo, la conversación pertenece al equipo; enviada en tu nombre, sigue siendo privada como siempre. Son dos conversaciones distintas y nunca se mezclan.
- **Los mentores escriben a toda la startup**: Desde la página de la startup, un mentor llega a todo el equipo con un solo mensaje. Nadie tiene que escribir lo mismo tres veces: responde en el mismo hilo quien esté disponible.
- **Los administradores escriben al grupo en nombre del programa**: «Enviar un mensaje» desde la página del grupo en el panel de administración. Sale en nombre del programa, así que el grupo ve el nombre del programa y no el tuyo, y todos los administradores comparten el hilo, igual que en el canal del programa para personas.
- **Quién escribió siempre se ve**: Incluso en un mensaje enviado en nombre del grupo, el nombre y la foto de quien escribe se mantienen. Los compañeros, el mentor y los administradores ven quién escribió. La única excepción es el lado del propio programa: allí el grupo ve «el programa» y no al administrador que hay detrás.
- **Nunca se confunde en la bandeja de entrada**: Puedes tener a la vez una conversación privada y una de grupo con el mismo mentor; ocupan filas separadas. Un hilo de grupo lleva su propio icono y la etiqueta «en nombre de <grupo> · <programa>», así que se distingue de un vistazo.
- **Las notificaciones llegan a todo el equipo**: El correo de mensaje nuevo va a todos los miembros actuales del grupo y a la otra parte. La respuesta del mentor llega a todo el equipo, no solo a quien escribió la última vez.
- **La pertenencia se lee en vivo**: Quién puede ver un hilo nunca se guarda en el hilo: se calcula cada vez a partir de la lista actual de miembros del grupo. Un miembro añadido hoy ve el historial y uno retirado deja de verlo al instante, sin ninguna tarea de arrastre.
- **Los adjuntos son del equipo**: Los archivos e imágenes publicados en un hilo de grupo puede descargarlos cualquier miembro del grupo, y nadie de fuera de la conversación.
- **El informe nombra la startup y cuenta bien**: La tabla Persona y mensajes muestra ahora el nombre de la startup junto al de la persona. El número de «7 startups, 12 intercambios de mensajes» es ahora el recuento de STARTUPS DISTINTAS: hablar con tres personas de la misma startup ya no cuenta como tres. Los hilos de grupo de un mentor también entran en los totales.

### Para qué sirve

- **La misma pregunta no se hace tres veces:** un cofundador pregunta al mentor y todo el equipo ve la respuesta.
- **El mentor escribe una vez y el equipo lee:** «Veamos estas tres cosas la semana que viene» llega a toda la startup.
- **Anuncios del administrador a una startup:** una fecha límite, un documento que falta, el demo day, en nombre del programa y en un solo hilo.
- **Se acabó el «¿quién envió esto?»:** cada mensaje lleva el nombre de quien lo escribió.
- **Los nuevos se ponen al día al momento:** quien se incorpora ve todo el historial sin que nadie tenga que reenviarle nada.

Where: Miembros: Mensaje en la página del mentor · Mentores: Mensaje en la página de la startup · Administradores: panel de administración → página del grupo → Enviar un mensaje

## Mentornity in brief

Mentornity is software for running mentoring programs: companies (onboarding, career, leadership, reverse mentoring), universities and alumni networks, startup accelerators and incubators, associations and professional communities, and women's leadership programs. One program team sets the program up; mentors and mentees take part from the browser or their phone. It has run programs since 2015.

### What changes for the program team

- **Matching stops being a spreadsheet job.** The team writes rules on the questions mentors and mentees answer (same department, related expertise, more experience, a specific answer paired with a specific answer), each with a weight. Mentornity scores every possible pair from 0 to 100, leaves out pairs that fail a mandatory rule, and shows the reasons behind each score. An AI rule reads free-text goals and adds to the same score. The same data always gives the same result, so every match can be explained to a manager or a participant. The team approves pairs, lets mentees choose from a ranked list, or opens a mentor pool.
- **The first meeting happens quickly.** Mentors publish their open hours once or as a weekly pattern; mentees book them. Busy time in connected Google and Outlook calendars is blocked both ways, and every meeting gets a Zoom, Google Meet, Microsoft Teams or built-in video link without anyone creating one. Mentornity's own data on 78,000+ pairs: pairs that met in their first week averaged 2.7 meetings in the first year, against 1.8 for pairs whose first meeting came after two months.
- **Quiet pairs are found while they can still be saved.** Program Health flags pairs that stopped meeting, and automatic reminders go to people who never logged in, pairs behind on their sessions and anyone with an open form or missing feedback, in each person's own language. In the same data a pair silent at day 60 has about a 1 in 3 chance of meeting again; by day 90 it is 1 in 10.
- **Every meeting has a plan, if the program wants one.** Predefined sessions carry a topic, a date range, a brief for each role and questions before and after the meeting. Notes reach both sides; private notes stay private. Flexible programs skip sessions and let pairs meet freely.
- **Support does not land in a personal inbox.** Participants read role guides and send requests inside the platform; the team shares one support board and replies go out in the program's name.
- **The report is ready when leadership, a funder or a board asks.** Participation, matches, meetings, session completion and feedback are counted while the program runs, with a Program Health score and its reasons, and export to Excel, CSV or PDF. Participants can receive certificates on completion.
- **Large programs share the load.** Coordinators each see only their own pairs; the admin still sees every match, meeting and note in one table. Programs, cohorts and administrators are unlimited, and administrators and coordinators never count towards the price.

### Program models

One-to-one, group mentoring (one mentor with a group), grouped-individual programs, mentee self-selection, open mentor pools, peer and reverse mentoring, structured or freestyle. Roles can be renamed (coach, advisor, expert, alumni) so the platform speaks the organization's language. One person can take part in several programs with a single account.

### Launch

Most programs go from signup to invitations within a day: create the program, follow the built-in checklist (profile questions, sessions, application form), import participants from Excel or share an application link, and send invitations. A person from the Mentornity team helps with the first setup, free of charge.

### How a program runs, week by week

This is the routine Mentornity's own guide recommends (https://www.mentornity.com/how-to-manage-a-mentoring-program/); the platform does the counting and the reminders, the team acts only where a pair is flagged.

- **Day one:** the program is set up and invitations go out. Participants sign up, fill in their profile, and are matched by the rules or choose from a ranked list.
- **Week one:** the aim is a first meeting in the first week, booked from the mentor's open hours with the video link already in the invitation. Automatic login reminders go to anyone who has not signed in.
- **Every week, 30 to 60 minutes for the team** (a cohort of about 50 to 200 people): scan Program Health (Mentornity scores the program across 11 dimensions), clear the flagged pairs, let the reminders cover logins, sessions, forms and feedback, note one win for the stakeholder update, and check whether last week's nudged pairs responded.
- **The escalation schedule:** a login reminder at day 7; a nudge to the mentor if nothing is booked by day 14; a personal note to both if there is still no meeting by day 21 to 30; at 45 days of silence ask "continue or rematch?"; by day 60 rematch the mentee. Half of the pairs still unmet at day 14 do go on to meet, so a quiet fortnight calls for a nudge rather than a rematch.
- **Mentors and mentees, each week:** they book and hold their meetings, answer the before and after questions of the session if the program uses sessions, and share notes. Mentors keep their time protected with weekly limits and cancellation rules.
- **Monthly:** a short update to sponsors from the live report (active pairs, sessions held, the share of pairs that met this month, one participant quote).
- **Mid-program:** one short survey, then act on it within a week (rematches, the most common complaint).
- **The last four weeks:** announce the end date, ask every pair to book a final session, run the final survey, issue certificates, mark the cohort complete and export the report. Invite the strongest mentees to mentor the next cohort.

### For IT, HR and legal

- SAML 2.0 single sign-on with Entra ID (Azure AD), OneLogin or any SAML provider, optionally enforced; white labeling with the organization's own domain, logo, colours and sender address. Both are add-ons priced separately.
- Personal data is processed in line with GDPR and Turkish KVKK. Participants can access, correct, export and erase their data; the organization can ask for a full export of its program data at any time. Visibility of contact details and notes is set per role.
- Traffic is encrypted with TLS, passwords are stored hashed and access to production data is restricted. Security questionnaires, a data processing agreement and data-location questions are handled with the quote.
- Works with Zoom, Google Meet and Calendar, Microsoft Teams and Outlook, built-in Jitsi video, and Excel/CSV import and export. Mentornity connects to other systems such as an LMS on request, and adapts the platform to an organization's own process.

### Languages

Participants use the platform, and receive its emails, in their own language: English, Turkish, Spanish, French, Italian, Portuguese or Dutch.

## Pricing (Spain, EUR)

- Free for up to 10 users with every feature and no time limit. No credit card.
- 249 € per month for 50 active users, or 224 € per month paid yearly (10% off, 2688 € a year). IVA no incluido. Las empresas de la UE lo declaran por inversión del sujeto pasivo.
- Above 50 users the price follows the number of active participants; the team marks who is active. Administrators and coordinators are free.
- No setup or implementation fee. White labeling and SAML single sign-on are priced separately.
- Prices are published per country, not quoted on a call: https://www.mentornity.com/es/precios/

## Organizations that run programs on Mentornity

Toyota, TIM, RATP Dev USA, Pirelli, Universität Basel, UNDP, Devoteam, BCD Travel, Startup Virginia, Tenity, Community College of Philadelphia, Brave Generation, Alexander Graham Bell Foundation. Each one ran its own program on the platform, checked against production data. Full list: https://www.mentornity.com/es/clientes/

## Next steps

- Start a free program (up to 10 users, no credit card): https://www.mentornity.com/es/prueba-gratis/
- Book a walkthrough with the team: https://www.mentornity.com/es/reservar-una-demo/
- How matching works: https://www.mentornity.com/es/software-matching-mentores/
- Pricing: https://www.mentornity.com/es/precios/
- Contact: info@mentornity.com