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A guide for mentors: Conversation Map for Mentors

How to send the Conversation Map, read the answers and talk them through.

English

What this guide covers

What this guide covers

What this guide covers

What it is

One topic, from today to a step

Your mentee picks one topic, scores it, finds what works and chooses a first step.

When to send it

Send it when one topic is stuck

It suits a problem that keeps coming back, before a meeting about it.

  • One stuck topic a problem that keeps coming back
  • Before you meet so the talk starts with options
  • After a setback to find what already worked

An honest frame

Start from what already works

Solution-focused questions start from what your mentee wants, not what is wrong (Grant, 2012).

  • Their topic they choose what to talk about
  • Good enough counts the target is their own score
  • Small steps count one point higher is progress

Sending it

Send it from your pairing

It takes a minute, and your mentee gets an email.

Open your pairing

Choose Assign a tool and find the Conversation Map.

Try it as your mentee

Fill it in yourself first; nothing is saved or sent.

Add a short message

Your mentee sees it on their home page and Tools.

Open your pairing

Choose Assign a tool and find the Conversation Map.

Try it as your mentee

Fill it in yourself first; nothing is saved or sent.

Add a short message

Your mentee sees it on their home page and Tools.

Reading the answers

Read the better times closely

The times it already goes a bit better show what to do more of.

  • Now and target how far, in their own scores
  • Better times what was different then
  • How sure below 7, the step is too big

Questions to ask

One question, then a follow-up

People who ask follow-up questions are liked more (Huang and others, 2017).

  • What would one point higher look like? then: what would you notice first?
  • What were you doing when it was already better? then: could you do that again?
  • Who could help with the first step? then: what would you ask them?

Feedback that helps

Talk about the step, not the person

Feedback can backfire, so keep it on the plan and on what works.

1 in 3 Over a third of feedback effects lowered performance in one large review Kluger and DeNisi, 1996

One step

Make the first step small and sure

If they are less than 7 out of 10 sure, shrink the step together.

  • What one action, not a goal
  • By when a day, not someday
  • How sure 7 or more out of 10

After the meeting

Keep it all on Mentornity

The answers, your comments and the next steps stay in one place.

Read it at a glance

Now and target, the strongest option and how sure are summed up.

Add next steps

Write what will be done, by whom and by when.

Ask to fill it again

Earlier answers are kept, so you can see the scores move.

Read it at a glance

Now and target, the strongest option and how sure are summed up.

Add next steps

Write what will be done, by whom and by when.

Ask to fill it again

Earlier answers are kept, so you can see the scores move.

Send the map before your next talk

Choose a mentee with one stuck topic and send it before you meet.

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