Film-style poster for the Ask, Listen, Decide presentation

A guide for mentees: Ask, Listen, Decide

How to get honest input and turn it into progress.

What this guide covers

What this guide covers

What this guide covers

Why we avoid asking

Asking feels risky, so we skip it

People weigh three motives: reaching a goal, protecting their ego and their image.

  • Reach my goal pushes you to ask
  • Protect my ego holds you back
  • Protect my image holds you back

Asking or guessing

Ask instead of reading the room

Asking directly and watching others are different tactics, and one cannot replace the other.

  • Asking you hear what they think
  • Watching you guess what they think

A good relationship helps

Trust makes asking easier

People seek more feedback in good relationships and when they aim to learn.

  • A trusted mentor
  • A goal to learn, not to look good

Advice, not feedback

Ask for advice, not feedback

Asking what to do next time brought more concrete and useful input.

27,432 comments in a field experiment: asking for advice brought more concrete input than asking for feedback Blunden et al., 2026

One specific question

Ask about one thing

Name the task and the moment, so the answer can be specific too.

  • Any feedback for me? Too wide: you get “all good”.
  • What would you change in my opening next time? One moment, one change.

Hearing it

Listen first, explain later

Take notes, ask one question to clarify, and say thank you.

  • Write it down their words, not yours
  • Ask one question “Can you give an example?”
  • Say thank you even if it stings

Deciding

You decide what to use

Over a third of feedback effects lowered performance, so weigh each point.

1 in 3 feedback effects lowered performance instead of raising it Kluger & DeNisi, 1996

Reporting back

Tell them what you did

Report what you tried and what happened, even when you chose not to follow it.

  • Ask
  • Try
  • Notice
  • Report back

Mentornity in Claude

Use Mentornity from Claude

Ask in your own words; Claude finds meetings, opens your hours and drafts your messages.

Connect it once

Add Mentornity in Claude or another MCP assistant, then sign in.

Ask in your own words

Find a slot, move a meeting, read profiles, fill in forms.

A preview before every change

Claude shows what will happen; nothing changes until you say yes.

Disconnect any time

Claude sees only what you see; Settings shows what it did recently.

Connect it once

Add Mentornity in Claude or another MCP assistant, then sign in.

Ask in your own words

Find a slot, move a meeting, read profiles, fill in forms.

A preview before every change

Claude shows what will happen; nothing changes until you say yes.

Disconnect any time

Claude sees only what you see; Settings shows what it did recently.

Sources

The research behind this presentation

  1. Ashford, S. J., Blatt, R. & VandeWalle, D. (2003) Reflections on the looking glass: A review of research on feedback-seeking behavior in organizations Journal of Management, 29(6), 773-799
  2. Anseel, F., Beatty, A. S., Shen, W., Lievens, F. & Sackett, P. R. (2015) How are we doing after 30 years? A meta-analytic review of the antecedents and outcomes of feedback-seeking behavior Journal of Management, 41(1), 318-348
  3. Blunden, H., Kristal, A. S., Whillans, A. V., Yoon, J., Burd, H., Bremner, J. & Yeomans, M. (2026) Eliciting advice instead of feedback improves developmental input Management Science, 72(3), 2247-2266
  4. Kluger, A. N. & DeNisi, A. (1996) The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory Psychological Bulletin, 119(2), 254-284

Ask one person for advice this week

Pick one task, ask what they would change next time, and report back.

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