Security Center / Policies

Business Continuity Policy

Last updated 2026-11-02 Applies to all Mentornity services Owner: Mentornity executive management

Keeping the service and the team running through supplier, infrastructure and people disruptions.

01Approach

  • The full platform is described as code, so it can be rebuilt in another AWS availability zone, or another region, from the repositories and backups.
  • Critical knowledge is written down as runbooks next to the code, not held by individuals.
  • Deploy pipelines can run on an alternative build provider without code changes.
  • Key suppliers are chosen for their own redundancy (multi-zone AWS, Cloudflare’s global network).

02Scenarios

ScenarioResponse
Loss of a database nodeAutomatic failover inside the replica set
Loss of a serverRebuild from template, reattach data volume or restore snapshot
Faulty releaseSwitch back to the previous version kept on the server
Build provider disruptionSwitch to the alternative build provider
Key person unavailableRunbooks and least-privilege roles let another operator act

03Contact

Questions about this policy, security questionnaires and Data Processing Agreement requests: privacy@mentornity.com.

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