Security Center / Policies

Encryption and Key Management Policy

Last updated 2026-11-02 Applies to all Mentornity services Owner: Mentornity executive management

TLS everywhere, encrypted disks, snapshots and backups, and secrets kept in a managed vault.

01In transit

  • Every Mentornity address is HTTPS only. TLS 1.2 and TLS 1.3 are accepted; TLS 1.0 and 1.1 are refused.
  • HTTP Strict Transport Security is sent with a two-year max-age and includeSubDomains.
  • Certificates are issued and renewed automatically for mentornity.com and for each customer’s own white-label domain, and certificate expiry is monitored.
  • Outgoing webhook calls to customer endpoints require TLS 1.2 or later.
  • Outgoing e-mail is authenticated with SPF and DKIM.

02At rest

  • Every server disk, including the database volumes, is encrypted with AES-256 and keys managed by AWS.
  • Daily volume snapshots inherit that encryption.
  • Uploaded files are stored in the encrypted database; database backups and attachments kept in Amazon S3 are encrypted server-side.
  • Passwords are hashed with bcrypt; one-time-password seeds are encrypted in the database.

03Secrets

  • Application secrets are kept in an encrypted, access-controlled secrets store and injected at deploy time; they are never stored in source code.
  • Deployment tooling is configured so that secret values are never written to server logs, and the CI pipeline enforces that setting on every workflow.
  • Each secret has a documented list of every system that holds it, so it can be rotated without breaking a consumer.

04Contact

Questions about this policy, security questionnaires and Data Processing Agreement requests: privacy@mentornity.com.

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