Platform Admin panel Communication
Message as Your Program
Admins can now message under the program name and logo instead of their own name.
In program conversations, users see the program name and logo, not the admin who wrote the message. In the panel, the real author is always visible.
Program identity
Messages reach users under the program name and logo.
Transparent in the panel
Admins always see who actually wrote each message.
Shared inbox
Every admin can access program conversations; no message gets missed.
Email notifications
New messages are emailed to all program admins.
Where to find it Top bar → Messages