Platform Participant experience
In-app Guide & Support Center
An in-app guide for mentors and mentees, generated from role, language and program settings.
Your users now reach a guide tailored to their role, inside the app. Content is generated entirely from your program settings; disabled features are never explained.
Generated from settings
The guide shapes itself around the features enabled in your program.
Role-specific
Mentors and mentees see different content; your custom role names apply automatically.
6 languages
Turkish, English, Spanish, Italian, Portuguese and Dutch.
Integrated with support
Users who cannot find an answer open a support request from the same place.
Where to find it Guide button on the user platform