The problem
Youth organizations want to connect young people with experienced adults, but safety is always the first thought. When meetings happen on personal phones or private video links, the organization cannot see what is happening or if meetings are happening at all.
Without a clear view, staff worry about boundaries. They do not know if participants understand the rules, or if a young person has simply been left waiting by an adult who stopped showing up.
How organizations usually handle it
Organizations usually try to manage this with paper agreements and spreadsheets. Staff ask for meeting updates through emails, which takes time and often gets no reply. The team is left hoping that everyone follows the rules and that the meetings actually take place.
How mentoring solves it
Mentoring means an experienced person meets a young person regularly with a clear goal. To do this well, the space must be safe and the rules must be clear from the very first day.
A structured mentoring program keeps everything visible. The organization knows exactly when meetings happen and where. When a match goes quiet, the team can step in early to help or assign a new mentor.
How it works on Mentornity
Clear rules from the start
Everyone accepts your program agreement, like a code of conduct, as they join. Your team sees exactly who accepted which version.
Safe meetings in one place
Meetings happen in the built-in video room. Mentors and young people do not need to share personal video links or phone numbers.
Full visibility for your team
The Coordination Center shows every meeting. A list shows matches that have not met for 30 days, and Mentornity AI drafts an email for your team to check and send.
Access for partners
If you work with schools or partners, you can give them an Observer role. They get read-only access to see how their own young people are doing.
Or a mentor pool, with rules
Not every program needs fixed matches. In a pool program, mentors open their free hours and young people book them themselves. Rules still decide who sees whom: for example, a young person sees only mentors from their own city.
What you can measure
Your team sees who accepted the code of conduct and which version they signed.
You see every scheduled and completed meeting in the Coordination Center.
You see a list of matches that have not met for 21, 30 or 90 days.
Questions
Can we use our own code of conduct?
Yes. You add your own program agreement, and everyone must accept it when they join. The system records the version they accepted.
Do mentors and young people need to share phone numbers?
No. They can meet in the built-in video room. They also sign in with an email link, so no passwords are needed.
How do we match young people with the right adults?
Your team matches them using your own rules. Mentornity AI can propose matches in bulk, and your team approves every match.