Admin panel Communication
Mailing System: Targeted Email From Your Program Data
Every list in the panel is an audience. Email matches with no meeting for 60+ days, mentors with no availability, people who have not logged in, in a few clicks.
A regular mass mailing tool only gives you a list of addresses. Mentornity knows your program: who is matched, who met, who logged in, what people wrote in their profiles. Wherever the Guide, Program Health or the Users list shows you a number, you can email the people behind it from right there. You do not collect the recipients. The list is worked out again from the program’s current data when the email goes out.
The screen gives you the audience
Guide & Dashboard, Program Health, Users, Groups, Availability, to-do lists and agreements all have an email button.
By profile and by activity
Filter the Users list by profile fields, invitation status or notes and write to the result. In Program Health, pick the people who have not logged in for the last 7, 30 or 90 days.
With their match’s name
When you send from a match list, the personal fields include the names of the people each person is matched with. Everyone reads the name of their own match.
See it before you send
Open the recipient list and remove anyone you want to leave out. You confirm the number of people before sending, and you can attach files.
Follow the result
Each send shows how many emails were sent, delivered and opened. People who unsubscribed and bounced addresses are skipped.
Who you can write to
- Matches with no meeting for 60+ days: a reminder to both sides, with the name of the person they are matched with.
- Mentors with no availability: a nudge to add a few hours to their calendar.
- Mentees who have not had a meeting yet: a short note on how to plan the first one.
- People who have not logged in for 30 days: an email on what is waiting for them in the program.
- Both sides of a pending match request: a reminder to answer it.
- People who have not approved an agreement or have not started a to-do list: one last reminder.
- People with a given detail in their profile: for example, a meetup invitation for everyone in the same city.
Where to find it Admin panel → Mailing and Reminders → Mailing System → New email. On lists: the Send email button.