The problem
Arriving at a university is overwhelming. A new student has to find the right buildings, understand how classes work and make new friends all at once. When they face a problem, they often do not know who to ask.
Without a clear guide, a small issue can feel like a reason to give up. Students who feel they do not belong are the ones most likely to leave before the first term ends.
How organizations usually handle it
Universities usually answer with a welcome week, campus tours and an information desk. These help on the first day, but the real questions come weeks later when classes get hard. An information desk cannot check how a student is feeling over time.
How mentoring solves it
Mentoring means an experienced person meets one student regularly, over months, with a clear goal. Here, the mentor is an older student who studies the same subject. They know which classes are tough, where to find quiet study spaces and how to handle the pressure.
Because they meet again and again, the older student notices when the new student is struggling. A quick coffee and a familiar face turn a lonely campus into a place where the new student belongs.
How it works on Mentornity
Matched by subject
Students apply through your own forms. Matching rules compare their fields of study, and Mentornity AI can propose matches in bulk for your team to approve.
A topic for early meetings
A session plan gives each meeting a topic, so students always know what to talk about. After a meeting, they write down their next steps.
Reminders to meet
Super reminders follow up on first meetings that are still not scheduled. The evening before a meeting, everyone gets a summary of the next day.
Finding quiet matches
Your team sees a list of matches that have not met for 21 or 30 days. Mentornity AI drafts an email for your team to check and send.
Or a mentor pool, with rules
Not every program needs fixed matches. In a pool program, mentors open their free hours and students book them themselves. Rules still decide who sees whom: for example, a law student sees only mentors who work in law.
Mentor sees
Mentee seesWhat you can measure
Goals are scored at the start, the middle and the end of the program. Change is counted only for students who answer both times.
Progress and impact reports show answers to your own questions. Reports show medians and ranges, and hide groups smaller than five.
An end-of-program form asks students how much the mentoring helped, and asks mentors whether they would mentor again.
Questions
Can we match students from different departments?
Yes. You design your own application forms with custom fields. Matching rules compare one form field with another, for example field of study with a different department.
Do students need to download an app?
No. Students sign in with an email link, and no password is needed. They join meetings in the built-in video room, Zoom, Microsoft Teams or Google Meet.
How do we know if a match is not working?
The Coordination Center shows a list of matches that have not met for 21, 30 or 90 days. A Relationship Check-in tool also lets them score their goals, way of working, feeling heard and progress from 0 to 10.