The problem
Alumni associations launch a program with great energy. Graduates sign up to help students or younger alumni. But once the introductions are made, the office loses sight of what happens next. They do not know who is meeting every month and who never spoke after the first day.
Matches that have gone quiet go unnoticed. When the office finally asks how the year went, they find out that many people stopped meeting months ago. By then, it is too late to fix the connection or find a new mentor.
How organizations usually handle it
Programs usually try to solve this by sending a survey at the end of the year, or asking for a long report every few months. People forget to reply, and the team spends weeks chasing answers just to find out who is still active.
How mentoring solves it
Mentoring means an experienced person meets someone newer regularly, over months, with a clear goal. For an alumni association, it is an older graduate guiding a younger one through their career choices. The rhythm of these meetings is what makes it work.
When the office can see that rhythm, they can protect it. If a match meets often, the team knows the program is working. If a match goes quiet, a short message from the team can get them back on track before the connection fades.
How it works on Mentornity
The Coordination Center
The Coordination Center shows the meetings of every match in one place. Your team sees exactly who is active without asking for reports.
Finding quiet matches
A silent match list shows who has not met for 21, 30, or 90 days. You can also ask Mentornity AI who has not met yet, and see the answers by graduation year.
Helping them reconnect
When a match has not met for 30 days, Mentornity AI writes a suggested email to check in. Your team reads it, approves it with one click, and the message goes out.
Writing to specific groups
Starting from the people list, your team can filter by class year or city. You can then write a message directly to that group to keep them engaged.
Or a mentor pool, with rules
Not every program needs fixed matches. In a pool program, mentors open their free hours and students and members book them themselves. Rules still decide who sees whom: for example, a student sees only alumni who studied the same subject.
What you can measure
Your team sees every scheduled and completed meeting in the Coordination Center.
You see exactly which matches have not met for 21, 30, or 90 days.
Monthly check-ins show scores from zero to ten on goals, working style, being heard, and progress.
Questions
Does the alumni office see what is said in the meetings?
No. The Coordination Center shows that a meeting happened, but the conversation itself remains private between the mentor and the mentee.
Can we send messages to everyone from a certain graduation year?
Yes. From the people list, you can filter by class year or city and write to that specific group.
Does the system send emails to quiet matches automatically?
No. Mentornity AI suggests an email for matches that have not met for 30 days, but it does not send it alone. Your team approves it first.