Admin panel
Support Requests: Never Miss a New Reply
The support board has a new design, and unread replies stand out at a glance.
The Support Requests page moved to a new design. A new reply puts a blue ring around its card. Read status is the same on all your devices.
New reply marker
A card with an unread reply shows a “New reply” label. Each column header counts its new replies.
Unread replies
One click shows only the requests with a new reply. Cards are sorted by latest activity.
Two channels, one card
The latest message from the requester and from the Mentornity Team sit on separate lines of the card.
Refreshes by itself
While the page is open, the board updates quietly. In a conversation, a “New messages” line shows where to start reading.
Where to find it Admin panel → top bar → Support Requests